Privacy Policy

SHARK Futures - Privacy Policy

Effective Date: March 26, 2026

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1. Introduction

Protecting your personal information is important to us. This Privacy Policy describes how UAB Propfirms (company registration number 307586597), registered in the Republic of Lithuania, European Union, operating as SHARK Futures ("we," "us," or "our"), collects, uses, stores, and discloses personal information through our website (https://sharkfutures.com) and all related services (the "Services").

As an EU-registered entity, we comply with the General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679), the Lithuanian Law on Legal Protection of Personal Data, and all applicable data protection legislation.

Please read this Privacy Policy carefully before using our Services. By using the Services, you agree to be bound by this Privacy Policy. If you do not agree, your right to access or use the Services is terminated.

2. What Information We Collect

Information You Provide Directly

Contact & Identity Information: Full name, date of birth, email address, phone number, postal address, nationality, country of residence

Account Information: Username, encrypted password, account preferences, profile data

KYC / Verification Data: Government-issued ID (passport, national ID, driver's license), proof of address documents, selfie/photo for verification, additional compliance documents

Payment Information: Billing address, payment method details. We do not directly store full card numbers - these are handled and managed by our third-party payment processors Paysagi.

Communications: Support tickets, live chat transcripts, email correspondence, contact form submissions

Trading Data: Trading activity, account balances, performance metrics, challenge results, payout history

Information Collected Automatically

Device Information: IP address, browser type/version, operating system, device type, unique device identifiers

Usage Data: Pages visited, time on pages, click patterns, referral URLs, visit timestamps, search queries

Location Data: Approximate location from IP address

Cookie Data: we may use 'cookies' or other similar tracking technologies on our website that help us track your website usage and remember your preferences.

Information From Third Parties

Payment Processors: Transaction confirmations and billing data

KYC Providers: Identity verification results Veriff and Riseworks

Analytics Providers: Aggregated usage data (e.g., Google Analytics)

Affiliate Partners: Referral and attribution data

Trading Platform Providers: Account and performance data from Volumetrica, Quantower, ATAS

3. Legal Basis for Processing (GDPR Article 6)

Purpose | Legal Basis

|---|---|

Account creation and service delivery | Performance of a contract (Art. 6(1)(b))

Payment processing | Performance of a contract (Art. 6(1)(b))

KYC/AML compliance | Legal obligation (Art. 6(1)(c))

Fraud prevention and platform security | Legitimate interest (Art. 6(1)(f))

Customer support | Performance of a contract (Art. 6(1)(b))

Marketing communications | Consent (Art. 6(1)(a))

Analytics and service improvement | Legitimate interest (Art. 6(1)(f))

Legal claims and dispute resolution | Legitimate interest (Art. 6(1)(f))

Tax and accounting records | Legal obligation (Art. 6(1)(c))

4. How We Use Your Information

We use your personal data to:

Provide Services: Create accounts, manage evaluations and funded accounts, process payouts

Process Payments: Handle fees, subscriptions, resets, and payout disbursements

Verify Identity: KYC checks, fraud prevention, AML compliance

Communicate: Respond to support inquiries, send account notifications, transaction confirmations, service updates

Marketing: With your consent we may send you direct marketing and promotional offers, newsletters, feature updates, other marketing material and information about our services, including but not limited to emails. By registering for our services and accepting this Privacy Policy, you hereby grant your consent to receiving such notices from us, unless you opt out as provided hereunder.

You may opt out of receiving marketing materials from us by the manner described in Clause 13 or by using the opt-out facilities provided in the aforementioned notices (e.g., an unsubscribe link).

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Improve Services: Analyze usage, diagnose technical issues, develop features, optimize experience

Security: Detect and prevent fraud, abuse, unauthorized access

Compliance: Meet regulatory requirements, respond to lawful authority requests, establish or defend legal claims

5. How We Share Your Information

How We Share Your Information

We may also disclose your personal data to a trusted third party who also holds other information about You. This third party may combine that information in order to enable it and us to develop anonymized consumer insights so that we can better understand your preferences and requirements, personalize your experience, and enhance the services that you receive from us.

We share your personal data with service providers (acting as data processors under GDPR):

Payment processors (Paysagi)

Payout partner (Rise)

Trading platforms (Volumetrica, Quantower, ATAS)

Data feed provider (DxFeed)

KYC/identity verification provider Veriff and Riseworks

Cloud hosting and IT infrastructure

Email marketing (Kit)

Customer support tools (Intercom)

Analytics (Google Analytics)

Legal and Regulatory: When required by law, court order, or regulatory authority, or to protect rights, prevent fraud, or comply with legal obligations. This includes reporting to the Financial Crime Investigation Service of Lithuania (FNTT).

Business Transfers: In a merger, acquisition, or sale, your data may transfer to the successor entity under the same protections.

6. International Data Transfers

Your data may be transferred outside the European Economic Area (EEA), including to the United States (payout partner Rise, analytics providers, etc.).

When transferring data outside the EEA, we ensure protection through:

Other safeguards per GDPR Articles 46-49

7. Retention Retention

Data Type | Retention Period

|---|---|

Account data | Duration of account + 5 years after closure

KYC documents | 5 years after account closure (AML requirement per Lithuanian law)

Transaction records | 10 years (Lithuanian accounting/tax obligations)

Marketing consent records | Duration of consent + 3 years

Support tickets | 3 years after resolution

Cookie data | See Cookie Policy

Server/access logs | 12 months

Trading performance data | Duration of account + 3 years

After retention periods, data is securely deleted or anonymized.

8. Your Rights Under GDPR

As a data subject in the EU, you have the right to:

a. Access (Art. 15) - Request a copy of your personal data

b. Rectification (Art. 16) - Correct inaccurate or incomplete data

c. Erasure (Art. 17) - Request deletion ("right to be forgotten"), subject to legal retention requirements

d. Restrict Processing (Art. 18) - Limit processing in certain circumstances

e. Data Portability (Art. 20) - Receive your data in a structured, machine-readable format

f. Object (Art. 21) - Object to processing based on legitimate interests, including direct marketing

g. Withdraw Consent (Art. 7(3)) - Withdraw consent at any time without affecting prior processing

h. Automated Decision-Making (Art. 22) - Not be subject to solely automated decisions with legal effects

To exercise your rights: Email support@sharkfutures.com with subject "Data Rights Request"

We respond within 30 days per GDPR. We may verify your identity before processing.

Supervisory Authority: You may lodge a complaint with:

State Data Protection Inspectorate of Lithuania (VDAI)

L. Sapiegos g. 17, LT-10312 Vilnius

https://vdai.lrv.lt | ada@ada.lt

9. Data Security

We implement appropriate technical and organizational measures per GDPR Article 32:

Encryption in transit (TLS/SSL).

Access controls and role-based permissions

Regular security assessments

Employee data protection training

Incident response and breach notification procedures (per GDPR Articles 33-34)

No method of transmission or storage is 100% secure. We cannot guarantee absolute security but take all reasonable measures.

10. Children's Privacy

Our Services are not for individuals under 18. We do not knowingly collect data from minors. If we discover such data, we will delete it promptly.

11. Third-Party Links

Our website may contain or reference links to websites operated by third parties ("Third Party Links"). These links are provided as a convenience only. Third Party Links are not under our control, and we are not responsible for the content of or links contained in any Third Party website. You agree that we are not responsible for any provisions or terms in a Third Party website and have no liability for any Third Party website.

12. Changes to This Policy

We may update this Policy periodically. Changes will be posted with an updated effective date. For material changes, we will notify you via email or prominent website notice.

13. Other

Our contacts:

For further information about our Privacy Policy or practices, or to access or correct Your personal data, or to cancel services, please contact us by sending an email to support@sharkfutures.com.

Data Controller contacts:

UAB Propfirms

Registration No.: 307586597

Antano Tumeno g. 4, LT-01110, Vilnius, Lithuania

Email: support@sharkfutures.com

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UAB Propfirms, operating as Shark Futures, provides all information on this website forgeneral informational and educational purposes only. Testimonials appearing on Shark Futures' website may not be representative of the experience of otherclients and are not a guarantee of future performance or success. Use of the information on this website is at your own risk. Shark Futures and its partners, representatives, agents, employees, and contractors assume noresponsibility or liability for any use or misuse of such information. Shark Futures does not provide tax, legal, investment, or accounting advice. Youshould consult your own advisors before engaging in any transaction.

To promote responsibletrading and mitigate Prohibited Conduct (as defined in the Terms of Service),all trading activity is subject to review by our Risk and Compliance team. If Shark Futures identifies trading activity that, in its sole discretion, relatesto Prohibited Conduct, Shark Futures reserves the right to delete the relevant trading day and associated profits, restart the account, or close the account. Additionally, Shark Futures may at its sole discretion suspend or permanentlyban the trader from all or part of the platform and services.

Futures trading involves substantial risk of loss. All investments involve risk, and not all risks aresuitable for every individual. The value of positions may fluctuate, and youmay lose more than any amount committed. Past performance of any trading programor strategy does not guarantee future results. You should only use funds you can afford to lose without affecting your financial security or lifestyle, andonly a portion of those funds should be allocated to any single trade, as you cannot expect to profit on every trade.

Securities futures products are not suitable for all investors. Supporting documentation is available up on request for all comparisons, recommendations, statistics, or other technical data presented. Past performance regarding securities futures (as applicable )is subject to the Risk Disclosure Statement for Security Futures Products.

Hypothetical & Simulated Performance. Hypothetical or simulated performance results have many inherent limitations. Unlike an actual performance record, simulated results do not represent actual trading. Because trades have not been executed in live markets, results may have under- or over-compensated for the impact of certain market factors, such as lack of liquidity. There are frequently sharp differences between hypothetical performance results and theactual results subsequently achieved by any particular trading program. Hypothetical trading does not involve financial risk, and no hypothetical trading record can fully account for the impact of financial risk in actual trading. There are numerous factors related to the markets in general, or tothe implementation of any specific trading program, that cannot be fullyaccounted for in the preparation of hypothetical performance results - all of which can adversely affect actual trading results. No representation is made that any account will or is likely to achieve profits or losses similar tothose shown. Simulated results do not imply future profits.

Shark Futures is not a broker, registered investment adviser, futures commission merchant (FCM), or financial institution. All challenges,evaluations, and funded account opportunities offered by UAB Propfirms are simulated trading environments only. Fees paid for evaluations and challenges are service fees for access to our simulated trading platform - they are notinvestments, deposits, or trading capital.

UAB Propfirms is registered in the Republic of Lithuania, European Union (company registration No. 307586597) and complies with the General Data Protection Regulation (GDPR) and applicable EU andLithuanian law. For data-related enquiries, contact support@sharkfutures.com.

UAB Propfirms | Antano Tumeno g. 4,LT-01110, Vilnius, Lithuania | Registration No. 307586597 | support@sharkfutures.com